FAQ

How do I book an appointment?

The easiest and most common way is to book an appointment is online, which you can do HERE. We require appointments to be held with a credit/debit card and we have a 24 hour cancellation policy (you can view our studio policies HERE) and since we’re in the massage rooms all day we can’t always get to a phone, so online is easiest for those reasons. Most clients like online scheduling because they can go online at any time of the day or night and book an appointment at their own convenience. We hope that serves you, too!

Do you give couples massages?

We do! There are two ways you can book a couples massage. If you have not had any previous appointments at the studio the easiest and most time-saving way to book is to go online to view both Teri’s and Mallory’s schedules. Once you find a correlating date and time on both schedules you can book your massages! Just be sure to write in the appointment notes that you want a couples massage, and we’ll take care of the rest! If you’re already in our system you can either call, text, email, or direct message via social media to find available dates and times to book your couples massages. Just let us know in your message what days and times work best with your schedule and we’ll try to accommodate you to the best of our ability!

What is Ashiatsu?

In the Japanese language, “ashi-” means foot, and “-atsu” mean pressure. Ashiatsu is a massage modality where the massage therapist uses their feet in combination with their body weight to give broad, consistent, and compressive pressure throughout the massage on a treatment table with overhead parallel bars for the massage therapist to use for balance and safety. Ashiatsu is designed to give you the results of a deep tissue massage but with the comfort of a Swedish relaxation massage. Highly customizable to your specific needs, Ashiatsu is great for relaxation lovers and deep tissue enthusiasts alike!

So, do you, like, step on people?

This question gets us laughing. The short answer is yes, but there’s more to it than that. The longer answer is we use our body weight and feet in order to give broad, consistent pressure according to our client’s comfort level and needs. Many of our clients can’t even tell we’re using our feet. We can also incorporate other types of massage, like therapeutic techniques, to give you a massage tailored specifically to you’re needs. We encourage you to give it a try!

What if feet freak me out?

Not sure if we can really help you with this one, but we’ll try. Like we said above, most clients cannot even tell we’re using our feet. We imagine people think that the massage will feel like clammy toes and scratchy heels, but that’s not the case. We work very hard to ensure our feet are soft, clean, and sanitized. We get pedicures frequently, do at-home treatments, and even get masks, exfoliants, and peels on our feet. Honestly, at this point our feet tend to be softer than our hands. We also wash our feet before and after each massage. In addition to sanitation and care, we mostly use the broader surfaces of our feet during the massage to make sure our clients aren’t receiving pressure that is too sharp or too deep. This also ensures we won’t hurt ourselves while we’re helping you.
Basically, the bottom line is you’re more than welcome to try out an Ashiatsu massage and then change your mind. If it’s not for you then there’s no pressure to “suffer through” the massage. You can let us know at any time that it’s not your thing, and we’ll switch things up and use our hands. The most important thing to us is for our clients to be comfortable with the treatment we’re giving them!

How do I know the massage therapist’s feet are clean?

We work very hard to ensure our feet are soft, clean, and sanitized. We get pedicures frequently, do at-home treatments, and even use masks, exfoliants, and peels on our feet. We also wash and sanitize our feet before and after every massage. We can’t imagine that a smelly, dirty, crusty, fungus-foot would make for a pleasant client experience. Bleh…

Is Ashiatsu safe?

Ashiatsu is great for almost anyone! Due to the compressive nature of Ashiatsu there are a few conditions that may require a doctor’s note, and other conditions that will prevent us from using this technique entirely. Below is a list of common contraindications. If you have a condition not listed below be sure to reach out to us before scheduling so we know how to best serve you.

  • Pregnancy or Trying To Conceive
  • High Blood Pressure
  • Recent Injuries or Surgeries
  • Contagious Skin Disorders
  • Compromised Immune System
  • Acute Liver or Kidney Disorders
  • Certain Medications
  • Acute Autoimmune Disorders
  • Recent Surgical Implants
  • Advanced Diabetes

I don’t have to be naked, do I?

We don’t mind if you are, but that’s your call. We encourage all of our clients to dress down to their own individual comfort levels. We provide proper draping and draping techniques to ensure that no matter how little clothing our clients have on during their treatment they can, and will, be properly covered. Many clients prefer to dress completely down which allows us to work uninterrupted on the stronger and larger muscles of the body. This helps especially if the client suffers from low back and/or hip pain. In the end, you do you!

Can you feel knots with your feet?

Absolutely! Just like when we use our hands, the more we use our feet the more we become attuned to variations in the soft tissue. It just takes practice and awareness. When we first started massage school we could hardly feel massive knots with our hands, but with plenty of practice learning to feel the differences between normal and abnormal tissue we were able to feel even slight variations and changes. The same is true for our feet, and we’ve spent years learning and practicing to be effective in our Ashiatsu treatments.

What is a muscle knot?

Muscle knots are tight, contracted, and even sensitive areas of muscle tissue that remains contracted and sometimes sensitive even when the muscles are in a relaxed state. They are also commonly called “trigger points”, and can cause pain in other parts of the body when touched, also referred to as “referral pain”.

What causes a knot?

While not much is actually known about muscle knots, we do know that they can be caused by prolonged pain in the muscle tissue, overuse of a muscle, muscle strains, muscle tension caused by stress, and even trauma.

Do you do reflexology, reiki, or any other energy-based work?

While many people in our profession use various forms of energy work, we do not offer any at our studio. In our experience we’ve had much more success and longer lasting results using western techniques and scientifically supported treatments. However, we know so many wonderful and talented energy work specialists in our community, and we’d be happy to refer you to them if this is the type of treatment you’re looking for!